Wireless Shoulder & Knee Massager – Heating & Vibration Therapy

Our goal is to make your shopping experience seamless from start to finish. Here’s a quick overview of how it works:

Browse & Shop:
Explore our wide selection of products and add your favorites to your cart.

Checkout:
Complete your order by providing your shipping details and choosing a payment method.

Order Confirmation:
You’ll receive an email confirming your order details and estimated delivery time.

Shipping& Delivery:
We’ll process your order and ship it out as quickly as possible. A tracking number will be provided so you can monitor your shipment.

Enjoy Your Purchase:
Unbox and enjoy your items! If you have any issues, our customer support team is here to help.

We strive to provide fast and reliable shipping to all our customers. Here's how our shipping process works:

Order Processing:
Orders are processed within 1-2 business days after they are placed.

You will receive an email confirmation with your order details.

Shipping Options:
We offer standard, expedited, and next-day shipping options at checkout.

Shipping rates are calculated based on the destination, shipping method, and order weight.

Delivery Times:
Standard Shipping: 5-7 business days

Expedited Shipping: 2-3 business days

Next-Day Shipping: 1 business day
Please note that delivery times may vary based on your location and carrier delays.

Tracking Your Order:
Once your order ships, you will receive a tracking number via email.

Use the tracking link to monitor the status of your shipment in real time.

International Shipping:
We ship to select international locations.

Delivery times and rates vary by country and may include customs fees or taxes.

Shipping Issues:
If your package is lost or delayed, please contact our customer support team for assistance.

We want you to be completely satisfied with your purchase. If you're not, we offer a simple and hassle-free return process:

Eligibility for Returns:
Items must be returned within 30 days of delivery.

Products must be unused, in their original condition, and include all original packaging and tags.

Non-Returnable Items:
Final sale items, personalized products, and gift cards are not eligible for returns.

How to Initiate a Return:
Contact our customer support team or visit our returns portal to start the return process.

You will receive a prepaid shipping label via email for domestic returns.

Return Shipping Costs:
Domestic returns are free of charge.

For international returns, shipping costs are the responsibility of the customer.

Refund Process:
Once your return is received and inspected, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method. Please note that it may take additional time for your bank to process the refund.

Exchanges:
If you wish to exchange an item, please initiate a return and place a new order for the desired product.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact our customer support team immediately for a replacement or refund.

Or any additional questions or concerns, feel free to reach out to our customer support team. We're here to help!